Customers are the lifeblood of any business. That is why CRM tools have become so popular.
CRM software improves sales log communication, top management and even helps with marketing campaigns.
Historically, CRM software has only been used by large companies and enterprises. But today, CRM has evolved to meet the needs of all organizations, regardless of size or industry.
It can be difficult to find the right CRM platform for your business if you do not know what to look for. This is what inspired me to create this guide.
The 7 best solutions for CRM software of 2022
After researching and testing dozens of different CRM software, I determined that these are the seven best options on the market:
We take a closer look at the features, benefits, and pricing of each software in the reviews below. Use this guide to help you find the best CRM software for your business.
Best CRM Software Reviews
• 100% free CRM software
• Contact and task management
• Email tracking and scheduling
• Document sharing and live chat
• Get it for free
HubSpot is another well-known name in the business world. Their blog is one of the best sources for content related to sales, marketing and services.
HubSpot is unique in that they offer free CRM software. They also have CRM for various roles within an organization, such as:
- CRM for sales leaders
- Merchant CRM
- Business Owners CRM
- CRM for Operations Managers
- CRM for customer service representatives
- CRM for marketers
Some CRM providers offer a free trial or free plan with basic features. But HubSpot’s goes above and beyond anything you would normally get for free.
These are some of the key features of free CRM sales:
- Contact Management
- deal board
- task management
- Email tracking and notifications
- Email templates and scheduling
- Document sharing
- Meeting planning
- Email integration (Gmail and Outlook)
- Live chat
As for the paid software, prices vary according to the type of CRM you are looking for and the number of contacts you have.
The marketing CRM, sales CRM and service CRM all have plans starting from $ 50 per month. Business plans for service and sales start at $ 1,200 per month, and the marketing business starts at $ 3,200 per month.
For those of you who want CRM solutions for multiple sections and uses, you can also purchase a bundle from HubSpot. Growth Suites (including sales, marketing, service) start at $ 112.50 per month.
You can also create your own bundle based on the specific tools you are looking for.
Visit Zoho CRM
• Plans start at $ 18 per month
• Engage more leads
• Engage with customers
• Custom reporting boards
• Try it for free
Zoho is a world leader in SaaS. More than 50 million users around the world use their solutions. In fact, Zoho Books has made our list of the best accounting software , and Zoho Inventory is on our list of the best inventory management software .
Above all, Zoho CRM is probably one of the best solutions offered by this provider. It is used by 150,000+ businesses in 180+ countries.
You can use Zoho CRM to convert leads, connect with customers, and grow your business’s revenue.
Major brands like Bose, Netflix, Amazon, Ducati and Suzuki all use Zoho CRM to manage customer relationships.
Here’s a brief overview of Zoho CRM’s plans and pricing:
Standard – $18 per user per month
- Scoring rules
- Email insights
- Workflow conversion
- Web forms
- Unique and custom fields
- Custom reporting and custom dashboards
- Groups and labeling
- 100,000 records
Professional – $30 per user per month
- Real-time notifications
- Process management
- Email integration across multiple devices
- Web-to-case forms
- Inventory Management
- Google Ads integration
- Validation rules
- 2.5 million records
Enterprise – $45 per user per month
- On-demand sales analysis
- Email Pipeline View
- Customize your visual CRM record display
- Built-in analysis
- Multi-user portal
- Custom buttons and modules
- Mobile SDK in app
- Area Management
- 5 million records
All prices are on plans from month to month. You can save 20% with an annual contract.
Zoho presents a final plan that is only available annually. It includes features like advanced customization, enhanced storage, email sentiments and automation suggestions. However, you should contact the Zoho sales team for a custom quote.
On top of that, there is a free version of Zoho CRM – although it is extremely limited and only realistic for a small home business.
• Plans start at $ 25 per month
• Productivity tools
• Advisory services
• Detailed analysis
• Compare quotes
With over 150,000 businesses CRM staffing , this is another one of the most popular customer relationship solutions currently available in the market.
Salesforce has an extensive range of CRM products to choose from. They offer solutions based on business type, role, need and industry. Examples include:
- Small business
- Sales and service
Salesforce offers consulting services, success plans, productivity tools, integrations, and detailed analysis. This is one of the most comprehensive CRM product offerings you will find on the market today.
For the purpose of this review, I’m going to focus on Salesforce’s Sales CRM. In my opinion, this is the best they offer. Here is an overview of the sales plans:
Essentials – $25 per user per month
- All-in-one sales and support
- Account Management
- lead management
- Contact Management
- Event Management
- Salesforce Mobile App
Professional – $75 per user per month
- All Essentials Features
- Best for teams of all sizes
- Lead registration
- Lood telling
- Collaborative forecasting
Enterprise – $150 per user per month
- Customizable CRM
- All professional functions
- Workflow automation
- Approval automation
Unlimited – $ 300 per user per month
- Best strength and support of all plans
- For large companies
- All Enterprise Features
- 24/7 support and configuration services
Even the Essentials and Professional plans are more than enough for most businesses. You can try Salesforce for free with a 30-day trial.