The market size for the CRM space is projected to increase from roughly 58 to 129 billion dollars from 2021 to 2028. While the growth rate might seem staggering when taken at face value, it makes sense when you look at the value provided by the platform. A customer relationship management platform helps sales reps engage in … Leer más
When studying how hundreds of clients use our platform, we looked at the finance apps they integrated. Among the leaders were two prominent enterprise resource planning (ERP) systems: Oracle ERP and NetSuite. The fact that ERP systems lead the way isn’t surprising. They host a wealth of data that teams outside of finance—from sales to marketing … Leer más
Looking to make the finance team more efficient and improve business operations? Today’s enterprise resource planning (ERP) systems integrate and automate essential financial and operational functions and provide a trove of data insights from sources including general ledger (GL), accounts payable, accounts receivable, payroll and financial reporting. Modern ERP systems also help with inventory, order … Leer más
In the realm of business management and technology,Capacity Requirements Planning (CRP) and Enterprise Resource Planning (ERP) are two essential concepts that play pivotal roles in optimizing operations and resource utilization. Both methodologies help businesses streamline processes, improve efficiency, and maximize the use of their resources. In this article, we will explore these terms, their significance, … Leer más
In the fast-paced world of modern marketing, where personalization and building strong customer relationships are key, Customer Relationship Management (CRM) emerges as an indispensable tool. Effectively incorporating a CRM system into marketing strategies not only helps businesses gain a significant competitive edge, but also enables them to understand their audience better, tailor their interactions, and … Leer más
For the vast majority of entrepreneurs, startups, small and medium-sized businesses, as well as independent professionals, limited financial and human resources necessitate finding CRM solutions that provide high added value while requiring a low level of investment. The Importance of CRM for Small Businesses Customer Relationship Management (CRM) software is critical for small businesses looking … Leer más
When choosing a Customer Relationship Management (CRM) system, especially a free one, it’s essential to understand what features and capabilities truly make it a good option. While each business may have specific needs, certain key aspects are universally important for a CRM to be considered effective. In this article, we’ll explore these crucial features in … Leer más
The Importance of CRM in Call Centers Call centers play a crucial role in customer service and sales, handling thousands of incoming and outgoing calls daily. However, many call centers lack the tools to analyze these interactions effectively. According to a report by Dimension Data, 40% of call centers do not have analytics tools. This statistic … Leer más